The return period for a resellable product that you want to return for any reason is 14 days from the date you received it.

Return process for expired products; It is only valid if the product is returned within the same day. If the relevant periods are exceeded, the refund cannot be made.

The first exchange fee of the products (100 TL and above) that you send to with a request for return or exchange belongs to us, and the return shipping fee belongs to the buyer. The packaging of the product you are returning must be undamaged, unused, not damaged as a result of misuse, and its resaleability must be intact.

The product subject to return; By completely filling out and signing the return form at the bottom of your invoice, along with copies of the invoice, label, original box and packaging, all accessories sent, and a gift, if any (in accordance with the Tax Procedure Law No. 385, the return form must be filled and signed for your refund to be processed.) Yurtiçi Cargo through; You can send it without paying the shipping fee, with the buyer paying.

After the returned product(s) arrive at our warehouse and are checked for compliance with the return conditions, the product price will be refunded. For exchanges, all shipping costs are covered by our company for one (one) time only. In case of return, the shipping fee belongs to the customer. The cost of the returned product(s) is charged from the moment the products reach our warehouse; The product is checked for compliance with the return conditions and returned to your credit card. If you made your payment via cash on delivery method, in order to complete your refund quickly, please; We kindly request you to send your personal bank name, bank account number and IBAN information to For the returns of the products purchased with the cash on delivery option after they are received and paid; The normal return procedures stated above apply, and in cases where the product has no defects, the Cash on Delivery Service Fee will be deducted from the total purchase price and returned to you.

The entire price of the product you purchased in installments is refunded to your credit card, but the refund of the return is reflected to your credit card in installments by your bank.

Points you should pay attention to when returning:

If you do not like the product or it is not the right size, you can return the product and contact us at 0 (552) 128 92 06 when you want to buy a different size or color.

Shipping costs for returns are not covered by our company. It is deducted from your refund amount.

When sending the product to us, you must send us two copies of the invoice. Otherwise, your refund will not be processed. The maximum return processing time is 14 (fourteen) business days. During this process, your refund will be processed and a notification will be sent to your e-mail address registered in the system.

For orders where a gift voucher is used, in case of return, the entire gift voucher must be collected from the customer.

In order to provide you with a better service, please fill in the information on the bottom of the invoice for returns;

Product Name - Number - Reason for Return

Products excluded from the scope of return;

The product(s) you want to exchange or return must be unused, the packaging must be undamaged, the resaleability must be intact, and must be returned with its original box. Returns that are used, have damaged packaging, or are not sent with all accessories and original box, if any, will not be accepted. In this case, the shipping fee will not be covered by